Client Success

We are your partners from beginning to end.

TasteAdvisor Explorer is both a product and a service and is designed to fill many roles with one powerful platform. The Explorer is a true extension of your brand and TasteAdvisor an extension of your team.

We offer a streamlined path to launch, specifically designed to put the heavy-lifting on the TasteAdvisor team and allow your team room to learn and strategize. We support you in training and promotion as you launch a customized platform in as little as 3 months.

Post-launch, we help you maximize the use of the platform with ongoing strategic planning, data and product updates, and consumer and partner support. In addition we help strengthen any award or grant applications by contributing knowledge and data from our own research.

Lastly, TasteAdvisor Explorer is tried and tested. The platform is currently in use in multiple regions in Canada and the USA. As a wine region adopting this platform, you gain access to best practices, technology improvements, and research conducted across a growing network of wine regions.

TasteAdvisor supports you in:

Development

Technical updates
New feature implementation
User experience
App Store liason

Marketing

Graphic design
Communication
PR
Social media templates

Strategy

Ongoing research
Monthly strategic campaign planning
New feature planning
Maximize partner relationships
Grant and award support and information
Industry best practices

Data Management & Reporting

Data updated biannually
Analysis Reporting (user demographics, campaign engagement, regional statistics)

Customer Support

Winery Training (webinar, knowledgebase, 1:1)
User support (responding to emails & FAQ)
Tourism partner support

“Prince Edward County is a small wine region in Ontario, Canada with more than 40 wineries and cideries. We understood the value of an app in building awareness and driving traffic to cellar doors and online sales but, despite reviewing multiple options, including building our own, the time and cost involved was always prohibitive.

We were really excited to discover TasteAdvisor Explorer! Such a flexible and in-depth platform would have cost us hundreds of thousands of dollars to build ourselves, but TasteAdvisor’s licensing program makes it affordable for a small growing region like us.

Because we are a small team, we were concerned about the amount of time and effort that might be involved but once again TasteAdvisor had our backs. The turn-key development process required very minimal time and resources from us and we are prepared to launch the app in under 3 months of partnership.”

Duarte Da Silva

Executive Director, Prince Edward County Wine Growers Association

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